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Telehealth Services
Central Maine Healthcare now offers telehealth services, bringing you the care you need when you’re unable to leave home. Online and telephone visits are available at most of our outpatient locations.
What is Telehealth?
Telehealth is a service provided to connect you with your healthcare provider virtually, without having to leave the comfort of your home. Telehealth includes phone appointments and video appointments with your provider using technology such as a smartphone, computer or tablet. Depending on your needs and the purpose of your intended visit, you are able to speak your provider about medical conditions and concerns, receive a diagnosis and request prescriptions. To find out if a telehealth visit is right for you, contact the Patient Service Representative at one of our outpatient practices. We can discuss your options with you and schedule the visit.
Telephone Visits
Telephone visits are now available in all CMH primary care and specialty care practices, so you can conduct your healthcare visit by phone from the comfort of your home. Available for both current and new CMH patients, these appointments are scheduled by calling your practice of choice and requesting the appointment. Phone visits are the same cost as an office visit and are covered by all in-network insurance providers.
Online Visits by Smartphone, Computer or Tablet
Many Central Maine Healthcare primary care and specialty care practices now have the ability to conduct online visits. You can visit with your provider using a smartphone, computer or tablet. Below is a list of practices that are currently offering this service. We will continue to update the list as more are added.
Central Maine Internal Medicine – Lewiston
Central Maine Healthcare Orthopedics – Auburn
Topsham Family Medicine – Topsham
Central Maine Family Practice– Lewiston
Family Health Care Associates– Auburn
Central Maine Family Medicine Program– Lewiston
Gray Family Health Center– Gray
Minot Avenue Family Medicine– Auburn
North Bridgton Family Practice & Walk in Clinic– Bridgton
Naples Family Practice– Naples
Bridgton Hospital Specialty Clinics– Bridgton
Central Maine Bariatric Surgery– Lewiston
Swift River Family Medicine– Rumford
Elsemore Dixfield Family Medicine– Dixfield
Rumford Hospital Specialty Clinics– Rumford
Topsham Care Center– Topsham
Central Maine Surgical Associates– Lewiston
Central Maine Pediatrics– Lewiston
Central Maine Gastroenterology– Lewiston
Central Maine Pulmonary– Lewiston
Central Maine Obstetrics-gynecology– Lewiston
Central Maine Rheumatology– Lewiston
Central Maine Sleep Medicine– Lewiston
Central Maine Podiatry- Lewiston
Central Maine Plastic Surgery– Auburn
Central Maine Neurology– Lewiston
Central Maine Medication Management Clinic- Lewiston
Ent Head and Neck Surgery– Lewiston
Plastic and Reconstructive Surgery
Plastic and reconstructive surgery is a personal choice, and a personal journey. At Central Maine Healthcare, our double-board certified physician and dedicated team – including a laser technician, specially trained nurses and compassionate support staff are here to guide you through that process.
We are all about the whole you and helping you feel like the true you.
We start by listening. To schedule a consultation with a caring specialist, call 207-795-6543 or find a location below.
Everything You Need to Feel 100% Whole
Let us take care of you with:
Relaxing Atmosphere
Our facility is designed to offer a comfortable, calming ambiance. We want you to feel as relaxed as possible before, during and after treatment.
Full Range of Services
We offer both reconstructive surgery and elective cosmetic surgery. We also offer laser treatments and other aesthetic much of which can be completed in under an hour with no downtime necessary.
Flexible Hours
We’ve also have extended hours to make booking before and after work appointments possible for our patients.
Seamless Service
From check-in to check-out, we take total care of you. We have a care coordinator and a surgical scheduler on staff, guaranteeing there are no mistakes or gaps in service.
Collaboration & Convenience
As part of Central Maine Health System, we work with many different practices and centers also within the system. If you’ve been referred from other service lines like our Breast Care Center or Ear, Nose & Throat or Orthopaedics, we can collaborate with their team members to schedule your reconstructive surgery, scar revision or other needs.
Patient Information
Central Maine Healthcare’s Plastic Surgery Department wants to keep you informed every step of the way. Below, we’ve compiled a list of useful information as a starting point. If you have any additional questions, please contact us at 207-795-6543.
Appointments
We kindly ask that each patient be on time for his or her scheduled appointment.
Cancellations
If you cannot make your scheduled appointment, please call at least 24 hours before to cancel and reschedule. This allows us to adjust our care provider’s schedule and allow access to others who may have been anticipating an appointment.
If you must cancel on the day of the appointment because of an emergency, please call our office as soon as possible. Failure to notify us of a cancellation of your appointment is considered a missed appointment. Repeat missed appointments will result in discharge from the practice.
Payment for Services
Payment and/or co-pay is expected at the time of service. If applicable, we will submit your bill to your insurer. Please bring your insurance card to every appointment.
If an insurance claim is submitted, you will receive a bill indicating the balance due from you after the claim is processed. Please be sure to immediately notify the Patient Financial Services office of any insurance change by calling 207-795-2237.
Prescriptions
Prescription refill requests must be placed Monday – Thursday between 8 a.m. and 4:30 p.m. and Friday between 8 a.m. and noon. When possible, please call the office when you have one week of medication left. Otherwise, please contact the office and allow at least two business days for the nurse and the care provider to process the request. The office will contact you only if there are questions about your request.
After Hours Calls
If your medical need is urgent and cannot wait until the office opens, patients may reach the on-call care provider by calling 207-795-6543.
The answering service will page the provider and have them return your call. Please unblock your phone line to allow the physician to call you back. The on-call care provider will not take non-urgent after hour calls regarding refills or appointments.
Release of Information to A Spouse or Family Member
Patient confidentiality laws require you to sign a release before your care provider can talk with your spouse, family member or anyone else about your care. If you would like to have such a release sent to you, please contact us.
Medical Records
A signed authorization release is required for the release of any medical records. We do whatever is necessary to ensure the privacy of our patients. If you are transferring from another physician’s office, please have your medical records forwarded to our office. We reserve the right to charge a fee for copying of medical records.
Patient Satisfaction & Policy Regarding Cosmetic Revision
Our goal is your satisfaction. Plastic and cosmetic surgery is an art based in science. Perfection, while always the goal, is rarely achieved. We strive for the best outcomes possible, but occasionally dissatisfaction occurs.
While working with you, your surgeon may recommend a revision to help achieve your ultimate goal for the procedure. Depending on the circumstances, the revision may be done at an additional cost to you. In rare cases, your surgeon may offer you a reduced or no cost revision within six months of your procedure.
Office Hours
We strive to be responsive to your health care needs. Our office hours are noted below.
 Central Maine Plastic Surgery |  Bridgton Hospital Specialty Clinic |
| 593 Center Street Auburn, ME 04210 Directions 207-795-6543 Practice Hours: Monday and Thursday 7:30 am to 6:30 pm Tuesday, Wednesday, Friday 8:00 am to 4:30 pm | 25 Hospital Drive Bridgton, ME 04009 Directions 207-693-6106 Practice Hours: Two Wednesdays a month and every Friday |
Ways to Give
Help make a difference in your community’s well-being.
Central Maine Healthcare is dedicated to providing compassionate, high-quality healthcare to residents of central Maine, every day.
Our non-profit hospitals – Bridgton Hospital, Central Maine Medical Center and Rumford Hospital – rely on community support to help us strengthen and enhance our patient care, health education, medical equipment, and facilities, and ensure that central Maine, the Lakes Region and the River Valley continue to receive top-notch healthcare close to home. Whether you choose to donate to a specific program or service or make a general contribution, your gift will make a positive impact on the health and well-being of your community.
For more information about ways to give to Central Maine Healthcare, please contact our Office of Philanthropy by email at giving@cmhc.org or telephone at 207-795-2685.
