Central Maine Healthcare and its associated entities comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status. Central Maine Healthcare and its associated entities do not exclude people or treat them differently because of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.
Central Maine Healthcare and its affiliated entities:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Central Maine Healthcare Language and Interpreter Services at 207-786-1833 or toll-free 1-844-920-1880.
If you believe that Central Maine Healthcare or one of its associated entities has failed to provide these services or discriminated in another way on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status, you can file a grievance with:
Central Maine Medical Center (CMMC)
Patient Relations
207-795-2398
Bridgton Hospital
Administration
207-647-6099
Rumford Hospital
Administration
207-369-1488
You may also file a grievance in person or by mail, fax, or email. If you need help filing a grievance, please contact any of the locations and departments above to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.